LONDON’S BIGGEST NIGHT OUT. The Hippodrome Casino is an established cornerstone of West End life. The biggest & busiest casino in the UK, we are also London’s most popular entertainment venue, welcoming millions of visitors since opening in 2012.

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UPDATE: 26 NOVEMBER 2020

We are delighted to announce that we will be able to re-open some of our casinos in England again on Wednesday 2nd December, after the second lockdown ends. Casinos will be opening in-line with the Government announcement today, detailing which tier local regions will be placed in from the 2nd December, allowing us to open in tiers 1 and 2 only. Our casinos in Glasgow and Edinburgh remain within tier 3 restrictions in Scotland, and so remain temporarily closed for now. We will continue to monitor the situation closely and will reopen as soon as the restrictions are lifted and it is safe to do so.

Below we have listed the opening status of our casinos as of the 2nd December.

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UPDATE: 2 NOVEMBER 2020

In-line with the other hospitality and leisure venues, we have been required to temporarily close all our casinos in England at 10pm on Wednesday 4th November. Additionally, from Monday 2nd November, our casinos in Glasgow and Edinburgh will be under tier 3 restrictions in Scotland, meaning they too are temporarily closed along with other hospitality and leisure venues in those affected areas. We will continue to monitor the situation closely and will reopen as soon as the restrictions are lifted and it is safe to do so.

We again would like to thank our incredibly valued and loyal customers for their ongoing support and understanding during these difficult times. We hope our customers and every member of the public remain healthy and well.

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UPDATE: 28 OCTOBER 2020

Following the latest announcement by local council leaders our temporary closure has been delayed as Tier 3 restrictions will now come into play from Friday morning. We will now be closing tomorrow, Thursday 29th October at 10pm instead of tonight. Please see below for the new confirmed opening hours:

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UPDATE: 26 OCTOBER 2020

Unfortunately, due to continuing Government restrictions, we will not be opening our Casinos in Scotland today, 26th October, as hoped when we temporarily closed on the 9th October. We are awaiting further details of the new 5 Level system for Covid restrictions which will come into play as of the 2nd November, and how this will affect our casino opening hours in Scotland.

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UPDATE: 21 OCTOBER 2020

We will be temporarily closing our Manchester, Bolton and Salford casinos at 10pm on Thursday 22nd October due to Government restrictions.Our casino in Sheffield will also be temporarily closing at 10pm on Friday 23rd October. We will continue to monitor the situation and will be updating our channels with further news of re-opening as soon as we know more.

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UPDATE: 16 OCTOBER 2020

We will be temporarily closing our Blackpool casino at 10pm on Sunday 18th October due to Government restrictions. We will continue to monitor the situation and will be updating our channels with further news of re-opening as soon as we know more.

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UPDATE: 13 OCTOBER 2020

We will be temporarily closing our casinos in Wirral, Renshaw Street, Queen Square and Southport at 10pm on Tuesday 13th October due to Government restrictions. We will continue to monitor the situation and will be updating our channels with further news of re-opening as soon as we know more.

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UPDATE: 8 OCTOBER 2020

We will be temporarily closing our casinos in Scotland due to Government restrictions. In-line with the other hospitality and leisure venues, we are required to temporarily close our casinos in Glasgow and Edinburgh as of midnight on Friday 9th October, re-opening on Monday 26th October. We will continue to monitor the situation and will be updating our channels with further news of re-opening as soon as we know more.

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UPDATE: 2 OCTOBER 2020

We're pleased to announce that Genting Casino Bolton are opening their doors on 3rd October.

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UPDATE: 23 SEPTEMBER 2020

In light of the curfew restrictions announced by the Government on the 22nd September, we will be changing our operating hours so that casinos close at 10pm from Thursday 24th September across England. Casinos in Scotland are unaffected by curfew restrictions as it stands currently. Some casinos will be opening earlier to accommodate our guests.

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UPDATE: 22 SEPTEMBER 2020

In light of the curfew restrictions announced by the Government, we will be changing our operating hours so that casinos close at 10pm from Thursday 24th September. We are currently reviewing our casino opening hours and will confirm new opening times for each casino in the coming days.

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UPDATE: 21 SEPTEMBER 2020

In line with recent Government restrictions, Genting Casino Queen Square & Renshaw St. will be changing their opening hours to 12 noon - 10pm from Friday 18th September for all live and electronic gaming.

Genting Casino Southport will be changing their opening hours to 12 noon - 10pm for electronic gaming. Live gaming will commence at 6pm Mon-Thurs and 4pm Fri-Sun.

Genting Casino Wirral will be opening 12 noon - 10pm for electronic gaming, with live gaming starting at 6pm.

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UPDATE: 17 SEPTEMBER 2020

In line with recent Government restrictions, Genting Casino Newcastle will be changing their opening hours to 12 noon - 10pm from Friday 18th September for all live and electronic gaming.

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UPDATE: 14 SEPTEMBER 2020

We're pleased to announce that Genting Casino Leicester are opening their doors on 15th September.

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UPDATE: 7 SEPTEMBER 2020

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We're pleased to announce that Genting Casino Manchester and Salford are opening their doors on 8th September.

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UPDATE: 20 AUGUST 2020

Following the announcement today (20th August) that casinos in Scotland can re-open from Monday 24th August, final preparations will be made at our three venues in Scotland.

We are very pleased to have been given the green light to open these casinos and are looking forward to welcoming back our customers. Over these past few months, a lot of work has been going on behind the scenes and we can promise our customers a safe and enjoyable experience when they return to our venues.”

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UPDATE: 14 AUGUST 2020

We are very pleased to finally have been given the green light to open and are looking forward to welcoming customers back.

Over the past few months, we’ve been working tirelessly to ensure all our venues up and down the country are Covid secure to provide our returning customers with the safest and most enjoyable environments possible.

Now that our ability to open has been fully confirmed, final preparations will be made and we will open the majority of our casinos from Saturday (15th August).

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UPDATE: 31 JULY 2020

Following the latest Government announcement at noon today, we wanted to advise you that we are unable to open our casinos as anticipated tomorrow, the 1st August.

This is extremely disappointing given the hard work and effort that our teams have put in to make the environment safe and secure and we had been hugely looking forward to welcoming you back.

At the moment we do not have a new opening date. We will continue to engage with the Government over the coming days in an attempt to bring some certainty to this situation and we will keep you advised via email, text, the website and our social channels.

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UPDATE: 17 JULY 2020

Following today’s (17th July) announcement from the government, we can confirm that we will be re-opening our business in England on the 1st August.

We have been preparing for our re-opening date for several weeks now and have introduced a raft of measures to ensure our premises are safe for both colleagues and customers. We are really looking forward to finally being able to welcome our customers back.

Our three casinos in Scotland will remain closed until the Scottish government allow for them to re-open.

You can find more detail on the measures and steps we have taken here and an idea of what to expect when you come to the casino.

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UPDATE: 24 JUNE 2020

We have been working hard to be ready for an opening of our Casinos in England on the 4th July. We’ve been really busy putting measures and actions in place right across the country which would provide a safe environment for both our customers and staff. Disappointingly though it was confirmed on the 23rd June that the Government would not be allowing Casinos in England to open on the 4th July.

At the time of writing we do not have a confirmed date on which we will be authorised to open. The industry however is working hard to lobby Parliament and endeavouring to ensure we are able to open at some point during the summer. Similarly, we do not currently have an authorised date for Scottish Casinos to open.

We very much look forward to being able to welcome you back into our business and we will continue to update reference this situation on our website as well as where appropriate on email and social media channels.

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UPDATE: 19 JUNE 2020

As the leisure industry starts to prepare to come out of lockdown, here at Genting we are getting ready to welcome you back to our casinos. Of course, before we do that a lot of changes are being implemented to ensure that our operation is in line with government guidelines in relation to social distancing, and to ensure that our customers can still enjoy the great experiences we offer in a safe environment.

As I am sure you will appreciate, this is a significant undertaking and requires an enormous amount of work across the entire business. We are currently targeting a 4th July re-opening date – albeit with restrictions on capacity and certain elements of our offer – but our absolute priority will be to ensure our environments are safe for both our customers and our employees and we will not open until we are satisfied that that is the case.

We are currently working through all of the operational implications, but it should be expected that in the short term there may be some changes.

Over the coming days and weeks, we will be finalising these plans and as we do, we will keep you updated through our social channels, on our website and via email communications so that you can start to plan your visit with the peace of mind that the Genting environment will be safe and secure.

In the meantime, we hope that you and your family and friends are safe and well.

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UPDATE: 3RD APRIL 2020

In line with the Government Job Retention Scheme, the vast majority of our 4,000 committed staff have moved, or are imminently moving, to be classed as ‘Furloughed Workers’. A direct result of the ‘furlough’ situation is that we are now going into a ‘radio silence’ and therefore we won’t be communicating in our normal ways until we’re back again. Your My Genting Points have been frozen so that any points due to expire whilst we’re closed will be waiting for you until we’re open again. We look forward to welcoming you back in person soon.

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UPDATE: 24TH MARCH 2020

Following the Prime Minister’s announcement on Monday 23rd March we have suspended the operation and streaming of our live gaming tables from all casinos within the UK. GentingBet.com our online business continues to operate with both its casino and sportsbook offerings.

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UPDATE: 22ND MARCH 2020

Whilst Genting had decided and arranged to close the casinos at 6am on the 21st March, following the Government announcement on the evening of Friday 20th all UK land-based casinos were actually closed by midnight on Friday 20th March.

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Sorry, we are temporarily closing - effective 6am on Saturday 21st March

The current COVID-19 (Coronavirus) situation is fast-moving with developments happening daily, however, after careful consideration and reviewing Government guidelines, we have taken the decision to temporarily close our casinos from 6am on Saturday 21st March.

Our online business GentingBet.com continues to operate and, for as long as is possible, we will continue to operate the streaming of our live table games from Manchester, Birmingham, London and Edinburgh.

As the leisure industry starts to prepare to come out of lockdown, here at Genting we are getting ready to welcome you back to our casinos. Of course, before we do that a lot of changes are being implemented to ensure that our operation is in line with government guidelines in relation to social distancing, and to ensure that our customers can still enjoy the great experiences we offer in a safe environment.

As I am sure you will appreciate, this is a significant undertaking and requires an enormous amount of work across the entire business. We are currently targeting a 4th July re-opening date – albeit with restrictions on capacity and certain elements of our offer – but our absolute priority will be to ensure our environments are safe for both our customers and our employees and we will not open until we are satisfied that that is the case.

We are currently working through all of the operational implications, but it should be expected that in the short term our opening hours may be affected and the availability of certain products and services may be limited.

Over the coming days and weeks, we will be finalising these plans and as we do, we will keep you updated through our social channels, on our website and via email communications so that you can start to plan your visit with the peace of mind that the Genting environment will be safe and secure.

In the meantime, we hope that you and your family and friends are safe and well.

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A statement from our CEO, Simon Thomas:

‘I’m delighted and excited to let you know The Hippodrome Casino will re-open on Wednesday, December 2. Every floor, every room, every table. Seven days a week, and an hour later than before, 8am to 11pm.

Last entry will be 10.30pm, and you can buy drinks with meals – table service of course- up to 10pm.

Hygiene protocols will be in place to ensure the continued safety of our customers and staff.

We’re relaunching in true Hippodrome style of course. Our theatre will re-open with a raft of entertainment, as will foody favourite Heliot Steak House where our delicious USDA prime steaks will be ready for you.

There are the three casinos, our new poker rooms on the third floor and our new three-floor outdoor terraces where you can drink and eat, game, smoke and socialise. Truly unique for the West End.

We are finalising a delicious ‘substantial food’ menu (the Government’s told us to call it that!) available throughout the venue, (as current rules say you can only have alcohol with a substantial meal). This can also be served at the gaming tables and the electronics/slots.

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Heliot Steak House – hailed year on year as London’s number one steak house – will be open 7 days a week, 5pm to 11pm, with last orders at 9.30pm. And from December 10 we’ll be opening Heliot for lunches as well, Thursdays to Sundays from 1pm, so you can plan your pre-Christmas celebrations now.

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There will also be an amazing line up of entertainment in our theatre while Magic Mike Live takes a short break until next year. From Wednesday to Sunday throughout December there will be two shows a night featuring some of the biggest names in showbusiness, including many top West End stars. We are starting with the fantastic Trevor Dion Nicholas, star of Hamilton on Dec 3rd at 7pm, and the cast of Rock of Ages at 9pm. We think you can drink at your seat and all tickets are £20. Go to What’s On to book tickets.

So it just leaves me to say…we’re ready, we’re re-energised and we can’t wait to welcome you back. We’ve missed you.’

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Simon Thomas, CEO